Refund Policy
At PalServices.shop, we are committed to delivering high-quality digital educational content. Please read our refund policy carefully before making a purchase.
1. Digital Products Disclaimer
All courses offered on PalServices.shop are digital products delivered electronically. Once access to a course is granted, the content becomes immediately available to the customer.
2. Refund Eligibility
Refund requests may be considered within 7 days of purchase, provided that:
- Less than 20% of the course content has been accessed
- The course materials have not been downloaded or fully consumed
- The request is submitted with valid purchase details
We reserve the right to deny refund requests that do not meet these conditions.
3. Cryptocurrency Payments
Payments made using cryptocurrencies are generally non-refundable due to the irreversible nature of blockchain transactions.
However, in exceptional cases involving verified technical issues, PalServices.shop may review the request at its sole discretion.
4. Technical Issues
If you experience technical issues that prevent access to purchased content, please contact us within 24 hours of purchase.
Our support team will attempt to resolve the issue promptly.
If the issue cannot be resolved, we may offer:
- Restored access
- A course replacement
- Or store credit (at our discretion)
5. Refund Processing
Approved refunds, where applicable, will be processed to the original payment method within 7–10 business days, depending on the payment provider.
6. Contact Information
For refund requests or questions related to this policy, please contact our support team:
📧 Email: info@palservices.shop
🌐 Website: https://palservices.shop
Customer Support Available via WhatsApp